Introduction
This Privacy Policy outlines our commitment to protecting the privacy of our clients and visitors. It details the types of information we collect, how we use it, and the measures we take to ensure its security.
Information Collection
- Personal Information: We collect personal information (e.g., name, telephone number, email address) when voluntarily provided by visitors through forms on our website or during service registration.
- Usage Information: We collect information about how our services are accessed and used, which helps us optimize our website and services.
Use of Information
- Service Provision: Information collected is used to provide and improve our interpreting and translation services.
- Communication: We use contact information to communicate with clients regarding their service requests, updates, and promotional offers, in compliance with TCPA regulations.
- Customer Support: To provide customer support and manage inquiries efficiently.
Consent and TCPA Compliance
- Opt-In Consent: We ensure that clear and explicit consent is obtained before sending any telephonic communications, as required by the TCPA.
- Opt-Out Mechanism: Every communication provides an easy and clear way for recipients to opt-out of future messages.
Data Sharing and Disclosure
- Third Parties: We do not sell or rent personal information to third parties. Information may be shared with service providers who assist us in our operations, under strict confidentiality agreements.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
Security Measures
- Data Security: We employ industry-standard measures to protect the information we collect.
- Employee Training: Our staff is trained in privacy and security measures.
SMS Terms of Service
- By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hanna Interpreting Services LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://hannais.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
Changes to the Privacy Policy
- Updates: This policy may be updated periodically to reflect changes in our practices or relevant laws. We will notify users of significant changes through our website.
Contact Us
For any questions or concerns about this privacy policy or our privacy practices, please contact us at:
- Email: info@hannais.com
- Address: 3322 Sweetwater Springs Blvd., Ste. 204, Spring Valley, CA 91977
