Government & social services

Language Access Solutions for Public Service

Language access expands public awareness of and enrollment in vital government services, but agencies must comply with strict accessibility and privacy mandates. Hanna provides tailored language access solutions for government agencies, supporting enhanced public communication and meeting Title VI and ADA requirements.

On-demand and scheduled interpretation

Hanna’s extensive network of qualified interpreters helps public agencies communicate with diverse clients and populations, offering 24/7/365 availability for on-site or virtual communication. Count on fast connections to on-demand phone and video-based interpreters. For large engagements, conferences, or recurring client meetings, you can schedule interpreters in advance, or even request the same interpreter for continuity and enhanced service.

Accurate translation solutions

Need to prepare emergency text alerts or update your online resource library to include multiple languages? Hanna’s translation solutions address complex subject matters, large volume requests, and fast turnaround times. Our commitment to accuracy helps you build trust with limited English-proficient (LEP) communities and people with disabilities.

Title VI and ADA compliance

Partner with Hanna for compliant, confidential language access. Title VI and Americans with Disabilities Act (ADA) requirements are built into our service protocols to support inclusion and make compliance feel effortless. Our strict confidentiality measures protect sensitive citizen information, ensuring trust and security across every interaction.

SOLUTIONS 

Language solutions for public agencies

On-site interpretation

Language barriers can discourage people with limited English proficiency from seeking help, especially when their needs are personal or complex. Open your doors to deeper understanding, better communication, and improved service delivery with on-site interpretation solutions for schools, hospitals, and government settings. As California’s leading provider of on-site interpretation, Hanna helps you bridge communication gaps face-to-face, with coverage for 300+ languages, an unmatched 99% fulfillment rate, and our service guarantee.

Over-the-phone interpretation

Need to overcome a language barrier for an urgent patient interaction, parent-teacher call, or citizen service request? No problem. With our industry-leading connection times, Hanna provides immediate access to qualified, phone-based interpreters. Connect in seconds, anytime, anywhere.

Video-remote interpretation

Have an upcoming virtual meeting, telehealth appointment, or video conference that requires language support? Hanna helps you schedule expert, video-based interpreters in advance or request support on demand. Either way, we ensure a perfect match, high-definition video, and reliable convenience every time.

Document translation

In addition to language expertise, translating documents demands a commitment to accuracy, cultural nuance, and reliability. For organizations in education, healthcare, and government, Hanna’s compliant document translation solutions enhance service delivery, communication, and decision-making. Our teams deliver professional, human-powered solutions you can trust, backed by a near-perfect 99% error-free track record.